Terms of Service
Last Modified: July 8, 2026
Welcome to Goldenrod Ready LLC (“Company,” “we,” “us,” or “our”)! The following Terms of Service contain important disclosures and information on how your Account works.
These Terms of Service (“Terms”) are a contract between you and Company for your use of our website, www.goldenrodready.com and mobile application and the services accessed therein (the “Services”). The Services provide a mobile-first disaster preparedness progressive web app for use by homeowners in wildfire-prone areas. The core Services provide guidance and education. Users may take actions outside the Services based on what they learn (preparedness series, emergency kit builder, evacuation plan builder). The Services are not a compliance model, rather they provide guidance on preparedness education. No checklist is ever complete, readiness is a spectrum, not a pass/fail state, so the Services are intended to be part of your ongoing preparedness plan.
A BINDING ARBITRATION PROVISION THAT CONTAINS A CLASS ACTION WAIVER. PLEASE REFER TO SECTION 14 BELOW FOR MORE INFORMATION.
By registering with us and creating an Account to use the Services, you accept these Terms.
Please read these Terms carefully before using the Services. If you do not agree with any of the Terms in this document, do not use the Services.
Your Content. In connection with your use of the Services, you will upload information to the Services (the “Content”). While you will remain the owner of this Content, you grant to us the ability to use the Content to provide the Services to you, to improve the Services, and for our other uses as described in the Privacy Policy. Please review our Privacy Policy to understand the Content we collect from you and your devices in connection with the Services.
You agree that any Content you provide to the Services will not contain material subject to copyright or other proprietary rights, unless you have necessary permission or are otherwise legally entitled to upload the Content and grant the license to us described above.
Your License to Use the Services. In connection with your use of the Services, we grant you a license for the sole purpose of using the Services as described in these Terms. More specifically, we give you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use and enjoy the benefit of the Services during your Subscription for your personal, non-commercial use.
Feedback Provided by You. We may ask you for suggestions, comments, complaints, and usability about the Services from time to time, which we refer to as Feedback. You agree that we will own all Feedback you provide to us, and you hereby assign all rights in such Feedback to us.
Account.When you register to use the Services, you will create an account to access the Services (“Account”). You are responsible for safeguarding your Account, including validating Account access through your email. We cannot and will not be liable for any loss or damage arising from your failure to comply with the above. You agree to notify us immediately of any unauthorized access to or use of your Account. You also agree to ensure that you exit from your Account at the end of each session.
Prohibited Uses. In connection with your use of the Services, you agree you will not:
Subscription. the Services may be provided to you free-of-charge, referred to as a Free Service, or on a paid, subscription basis, referred to as a Subscription Service. We will describe the type of subscription you are receiving when you register with us and prior to your agreement to use the Services or any aspect of the Services that is offered as a Subscription Service.
We may offer, at our discretion, trials of the Subscription Service for a specified period without payment or at a reduced rate, referred to as a Trial Service. The Company will determine your ability to participate in the Trial Service, and may withdraw or modify a Trial Service at any time without prior notice and with no liability, to the fullest extent permitted by law. For some Trial Services, we may require you to provide your payment details to start the Trial Service. By providing such payment details, you acknowledge and agree that we may automatically begin charging you for a Subscription Service on the first day following the end of the Trial Service on a reoccurring basis as disclosed to you. IF YOU DO NOT WANT THIS CHARGE, YOU MUST CANCEL THE SUBSCRIPTION SERVICE BEFORE THE END OF THE TRIAL SERVICE BY VISITING THE CANCELLATION PAGE WITHIN YOUR ACCOUNT.
Subscription Terms
Termination. We have the right, but not the obligation, to monitor your use of the Services to determine compliance with these Terms. We reserve the right to restrict, suspend, or terminate your Account if you misuse the Services or if you violate these Terms, including where we determine in our sole discretion that such action is reasonable in order to comply with legal requirements or to protect our rights or interests or any third party.
Upon termination of these Terms you understand and acknowledge that we will have no further obligation to provide or allow access to the Services. Upon termination, all licenses and other rights granted to you by these Terms will immediately cease.
Updates. We may from time to time and in our sole discretion develop and provide the Services updates, which may include upgrades, bug fixes, patches, other error corrections, and/or new features, referred to collectively as Updates. Updates may also modify or delete in their entirety certain features and functionality. You agree that we have no obligation to provide any Updates or to continue to provide or enable any particular features or functionality. Based on your mobile device settings, when your mobile device is connected to the internet either:
You agree to promptly download and install all Updates. If you do not promptly download and install Updates, you acknowledge and agree that the Services or certain features or functionality may not properly operate. You further agree that all Updates will be deemed part of the Services and be subject to all terms and conditions of these Terms.
Intellectual Property. We enjoy sharing and creating valuable content through our Services for all our Users to engage with and enjoy. However, in making the Services publicly available, we reserve all right, title, and interest in and to all of the Intellectual Property Rights to the work. Meaning, all intellectual property rights including, but not limited to trademarks, copyrighted material, trade secrets, and other proprietary information are owned by the Company. Any rights not granted in the limited license set forth in Section 2 are reserved to the Company. You understand and agree that you are only allowed to access the Services and our content for your personal, non-commercial use.
Geographic Restrictions. The operation of the Services is based in the United States and provided for access and use only by persons located in the United States.
Waiver and Assumption of Risk. You acknowledge that use of the Services involves assessing your emergency preparedness, however, the Services are not a substitute for professional advice, emergency services, or insurance. You further acknowledge that you will use the Services for educational purposes only, and will contact emergency services in the event of an emergency and consult professional advice to assess and make any insurance decisions. You acknowledge that natural disasters are inherently dangerous. In consideration for use of the Services, you hereby waive, release, discharge, and covenant not to sue us and our owners, officers, directors, members, employees, consultants, and agents for any and all claims including negligence resulting in personal injury, accidents, or illness (including death), or property loss or damage arising, directly or indirectly, from use of the Services. You assume all risks associated with using the Services and you agree that you knowingly assume all risks of injury, death, and property loss associated with use of the Services. You further agree to indemnify and hold harmless us and our owners, officers, directors, members, employees, consultants, and agents from any and all claims, causes of action, suits, costs, expenses, liabilities, and damages arising directly or indirectly from your use of the Services.
Third Party Data Sources.
The Solution presents wildfire risk level according to ZIP code. ZIP codes are classified as low, moderate, or high risk based on the percentage of ZIP code area mapped as high or very high WHP. ZIP codes without sufficient raster coverage are assigned moderate risk by default. Risk classifications are static and reflect conditions as of 2023. They are intended for general preparedness guidance only and do not constitute a professional wildfire risk assessment.
PLEASE READ THE FOLLOWING SECTION CAREFULLY BECAUSE IT REQUIRES YOU TO ARBITRATE ALL DISPUTES AND CLAIMS WITH US.
Any claim, dispute, or controversy (“Claim”) between you and us arising out of or relating in any way to these Terms or your access to or use of the the Services application, no matter how described, pleaded or styled, shall be finally and exclusively resolved by binding individual arbitration conducted by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules by a single arbitrator in your state of residence at a location that is reasonably convenient for both parties or as otherwise agreed to by us. Notwithstanding the foregoing, we may bring a lawsuit solely for injunctive relief to stop your unauthorized use or abuse of the Services.
You can decline this agreement to arbitrate by contacting hello@goldenrodready.com within thirty (30) days of first accepting these Terms and stating that you (include your first and last name) decline this arbitration agreement.
The AAA rules will govern payment of all arbitration fees. If the value of your claim does not exceed $10,000, we will pay for the reasonable filing, administrative, and arbitrator fees associated with the arbitration, unless the arbitrator finds that either the substance of your claim or the relief sought was frivolous or brought for an improper purpose.
UNLESS YOU ELECT TO OPT-OUT AS PROVIDED IN THIS SECTION 13, ARBITRATION OF YOUR CLAIM IS MANDATORY AND BINDING. NEITHER YOU NOR WE WILL HAVE THE RIGHT TO LITIGATE THAT CLAIM THROUGH A COURT. IN ARBITRATION, NEITHER PARTY HAVE THE RIGHT TO A TRIAL BY JUDGE OR JURY.
NO CLASS ACTION, OR OTHER REPRESENTATIVE ACTION, OR PRIVATE ATTORNEY GENERAL ACTION, OR JOINDER OR CONSOLIDATION OF ANY CLAIM WITH A CLAIM OF ANOTHER PERSON SHALL BE ALLOWABLE IN ARBITRATION.
This arbitration provision shall survive: (i) the termination of these Terms; (ii) the bankruptcy of any party; and (iii) any transfer, sale or assignment of your account, to any other person or entity. If any portion of this arbitration provision is deemed invalid or unenforceable, the remaining portions shall nevertheless remain in force. Any different agreement regarding arbitration must be agreed to in writing.
This arbitration agreement is made pursuant to a transaction involving interstate commerce, and shall be governed by the Federal Arbitration Act, 9 U.S.C. §§ 1-16.
Miscellaneous.